"Just wanted to say thanks to the Exposure guys - I had a problem with a new helmet that i bought not fitting the light bracket - but they sorted my problem out. I appreciate that very much. A good product and a good service as well to back it up. Thanks guys. "
Matt, Caldicott, South Wales
"I am continually delighted with Exposure's products and customer service and will spread the word among the thousands of cyclists I mix with at yacf.co.uk"
Lester, High Wycombe
"I just wanted to write and say a Maxx Daddy thank you for repairing my light - Super simple, hassle free process backed up with brilliant customer service."
Martin, Hampshire.
"Have been using my joystick for a week now and can honestly say I've never spent that amount of money better. The joystick is a truly fantastic product, the perfect amount of light to literally turn pitch black into daylight up to about 10 metres, it's quite phenomenal.
Alongside this, you receive excellent customer service, prompt delivery, excellent warranty and repair services, and a unit that feels indestructible. Worth every penny, any day of the year."
William, UK
"Just got my Exposure Joystick back from you after fixing it, thanks for the excellent service and the handwritten note was a great personal touch that makes Exposure stand out from the rest.
Glad to have the security of the Joystick lighting my commute home and I’m recommending them to my commuting colleagues!"
Mark, March 2012
All Exposure Lights come with a free two year warranty.
In the unlikely event that you have a problem with an Exposure Lights product, please follow the procedure below -
Step 1 – Check our FAQs page and technical page of the product in question – there might be an immediate answer available to you.
Step 2 – if the problem can’t be resolved please telephone or email Exposure Lights to discuss the issue and decide on what options are available.
Telephone: +44 (0) 1798 344471
Email: service@exposurelights.com
Exposure Lights will give a two year warranty for head or switch unit and charger. This warranty covers material or workmanship defects. Accidental damage and neglect are not covered by warranty. Modifications or improper use also deem the warranty void.
The Exposure LEDs are covered by our lifetime warranty, in accordance to proper use.
Warranty is only valid to the original owner. Proof of purchase may be required.
Limits of the Warranty: At its sole discretion, Exposure Lights agrees to repair or replace products deemed by Exposure Lights to be defective. Exposure Lights reserve the right to replace a product with a like replacement that fulfils the same purpose. This replacement product may have graphics or finishing different from the original.
It is the product user's responsibility to examine the product on a regular basis to determine the need for servicing and or a replacement.
Products that have been neglected, modified or poorly maintained are not covered under warranty.
Products that have been used in competition, stunt riding or for commercial use are not covered under warranty.
Damage from causes other than defects in materials and workmanship (e.g. lack of experience, ability or competence) are not covered under warranty.
The finish or aesthetics of Exposure products are not covered under warranty.
Any labour or postage costs associated with the removal, replacement, postage or reassembly of the product are not covered under warranty.
Normal wear and tear and maintance are not covered under warranty.
Please ensure all returns are clean and free from mud and road grime. Any items that are returned to us and require cleaning may incur a charge.